Come grow with us! We are always on the lookout for potential employees who are looking for exciting careers and will strive to deliver great service to our customers, be a team player, and bring a positive attitude to our workplace. We offer:
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- Family/team atmosphere where staff are valued and appreciated
- Excellent, well-maintained equipment and facilities
- Competitive wages with annual review based on performance
- Annual bonus incentive based on performance and annual evaluation
- Blue Cross Benefits Plan
- Pension Plan with increasing employer contributions with years of service
- Health and Wellness spending accounts after 2 years of service
- Many other benefits and perks!
HR Contact Information
- To apply: click here or please submit your resume, cover letter, and drivers abstract (if applicable) to the Human Resources Department at careers@loraas.ca. All applications will be reviewed within ten business days of submission by a Human Resources employee.
Available Careers
Dispatch Planner (Term Position – August 2021)
May 13, 2020
Reporting to the Operations Supervisor, this position will facilitate timely pick-up and delivery of solid waste, recycling & organics within Saskatoon and surrounding area. The individual will facilitate movement according to established policies, customer requirements and targeted timelines, while completing all applicable paperwork.
Duties:
- Provide professional customer support by addressing questions, problems, and specific requests for service; clarify customer location, service type & instructions
- Analyze, route & relay incoming calls and service locations to drivers using the two-way radio or telephone
- Effectively communicate all pertinent information to the customers and drivers
- Maximize the volumes of work completed for all systems including seasonal & weather related adjustments
- Optimize use of fleet resources by directly communicating with other dispatch planners and operations supervisors
- Identify and evaluate any special needs for each load (burial, asbestos, etc.)
- Prepare accurate routing schedules, assign drivers and trucks, and schedule call ins
- Responsible for completing all paperwork for 1 Ton, Roll-Off, Front End and Residential trucks
- Timely update of software information, notes, issues and routes
- Cross system training & coverage for breaks, illness, training and holidays
Qualifications:
- Excellent customer services skills conveyed with a positive attitude
- Excellent planning and prioritizing skills
- Ability to multi-task with a strong attention to detail
- Strong, timely and appropriate decision making skills
- Strong knowledge of Saskatoon and surrounding area
- Proficient knowledge of routing software and Microsoft Office
- Knowledge of trucking regulations and legislation
- Assertive verbal communication skills
- Team player with confidence to work independently
- Experience in dispatch or transportation industry seen as asset
- Required to be fluent in English, oral and written
Working Conditions:
- Working hours are Monday to Friday with a rotational Saturday shift shared between dispatch team members
- Work under pressure in a fast-paced environment
- Ownership and responsibility for driver coordination and efficient work assignment
- Proactive in upcoming schedule changes, re-organizations to improve customer service, route efficiency and maintain driver fairness
